Your Drainage Company is a drainage company covering Somerset, Wiltshire & north Dorset. You can contact us at yourdrainageco@gmail.com or by phone on 01721 540593.
When you request a callback, we collect your name, phone number, postcode and a short description of the problem. If you call us, we may keep a record of that call. We also collect standard web analytics, such as which pages you visit and which advert or search brought you to the site.
We use this information to respond to your enquiry, arrange a visit and carry out the work you've asked for. Analytics data helps us understand which pages and adverts actually bring in enquiries, so we don't waste money advertising in the wrong places.
For callback and job details, our lawful basis is legitimate interests (responding to your enquiry) and, once a job is booked, contract (carrying out the work agreed). For analytics and advertising cookies, our lawful basis is your consent, given or refused through the cookie banner on this site.
Enquiry details (name, phone, postcode, problem description) are kept for 12 months. Records connected to completed jobs are kept for 6 years, as required for UK tax purposes.
None of these are used to sell your details on, and none receive analytics or advertising data until you've accepted cookies.
This site only sets analytics and advertising cookies once you've accepted them through the cookie banner. You can change your choice at any time: .
Under UK GDPR, you can ask us what information we hold about you, ask us to correct or delete it, and object to how it's used. To do any of this, email yourdrainageco@gmail.com.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.